Jack Mah
Member since 02 February 2020
Total activity 46
Last activity 1 day ago
Following 1 users
Followed by 1 users
Votes 1
Subscriptions 1
Activity overview
Latest activity by Jack Mah
- Jack Mah commented,
I like the idea of being able to archive, but we need to be able to delete as well. Some articles get created as a test or ended up as part of another article and now they are going to clutter up t...
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- Jack Mah commented,
Thanks for the tips Tom! You should pin this post to the top because they are awesome CSAT tips!
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- Jack Mah commented,
All other websites and services allow this so seems like a bit of an oversight. Please make the change!
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- Jack Mah commented,
Ok, that makes sense. Thanks Katerina and John.
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- Jack Mah created a post,
Managing tickets that arrive from the same email address
We have requests coming in that represent different companies but arrive from the same email address. Can Zendesk help me manage these requests?
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- 2 votes
- Jack Mah commented,
Does the theme directory structure need to be the same as the original themes? Also, can I use my own custom fonts?
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